Faq

Frequently Asked Questions from VERISAV

Here is a list of questions that we often ask our support team at Trackerly.com. You may find the information you are looking for. If not, please contact us directly. It will be our pleasure to help you.

For all other questions

You have consulted the FAQ but your question remains unanswered? Do not hesitate to contact us directly. Our team is at your disposal from Monday to Saturday from 8am to 8pm. We are here to help you. Join us :

Via the form on the
contact page

If you wish to cancel your Trackerly.net subscription, you've come to the right place. Just enter your email address and go to the cancellation page. If you have forgotten your email address, or if it doesn't work, contact us directly. The Trackerly.com support team will find a solution.

Is your answer slow in coming? There must be a good reason for that. If you don't get an answer instantly, it's because we want to provide you with the most complete and appropriate help possible. Here, we do not send an automatic reply! Every customer must be heard with respect and consideration. Of course, we do our utmost to be efficient. We usually respond in less than 24 hours. 48 hours maximum, that's a promise !
If a charge appears on your bank statement and contains the wording support-trackerly.com, it is probably because you have subscribed to a subscription with our partner Trackerly. If you are not a subscriber or if you think there is an error, please contact us.
If you want to unsubscribe, or if you want to re-subscribe, we will do everything we can to make your life easier. To unsubscribe, go to the unsubscribe page on support-trackerly.com. It's free and instant. To re-subscribe, go to our partner Trackerly.net's website.